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Steve MudgeAdvisory
Team & Subbies

When to Hire Your First Employee as a Builder

1 April 20267 min read

The hire that can make you or break you

Your first employee is one of the biggest decisions you will make as a builder, and most builders get the timing wrong in 1 of 2 ways. Either they hire too late, white-knuckling every job alone until they burn out and start knocking back work, or they hire too early in a panic, grab the first warm body, and find out a wage does not pay itself just because someone turns up.

Get it right and your first employee is the thing that finally lets you breathe, take on the bigger build, and stop being the choke point in your own business. Get it wrong and you go backwards: more stress, less margin, and a problem to manage on top of the jobs you already could not keep up with.

This is part of the wider piece on building a team so you stop being the bottleneck. Hiring is the moment the bottleneck either starts to clear or gets worse, so it is worth doing with your eyes open.

The wrong reason to hire: you are drowning

Being flat out is not, by itself, a reason to hire. It feels like one, because you are exhausted and behind. But being busy and being profitable are not the same thing. Plenty of builders are run off their feet on jobs that are barely making money, and adding a wage to that just deepens the hole.

The panic hire is the classic trap. You are 3 weeks behind, the phone keeps ringing, so you grab whoever is available. You have no time to check if they are any good, no time to train them, and you are paying them while you are still doing most of the work yourself because it is faster than explaining it. 3 months in, you have a wage going out, the same backlog, and now a person to manage. That is hiring out of pain instead of out of plan.

The right reason to hire: the numbers and the headroom both say yes

There are 2 things that need to be true before you put an ad up.

First, the numbers stack. A person needs to free you up to earn more than they cost, or to take work off you that lets you go win the higher-value jobs. If you are not sure your jobs are even profitable before adding a wage, fix that first, because hiring will not save an unprofitable book of work. It will accelerate the loss.

Second, you have the headroom to train them. A new employee is a cost before they are a help. For the first stretch they will slow you down, because you are teaching instead of building. If you are so far underwater that you cannot spare the time to bring someone up properly, you are not ready, and the hire will fail no matter how good the person is.

The sweet spot is hiring just before you are desperate, while you still have the breathing room to choose well and train properly, on a book of work that is actually making money.

What your first employee really costs

Builders routinely under-count the cost of an employee, then wonder why the maths does not work. The wage is only the start. You are also carrying super, leave loading, workers comp, the tools and PPE, possibly a ute and fuel, and the biggest hidden cost of all, your own time spent supervising and training instead of producing.

I am an advisor, not your accountant, so confirm the on-cost percentages and any award or super obligations with your own bookkeeper or accountant. But as a rule of thumb, the true cost of an employee is well above the headline wage once you load all of that in. The number that matters is not "can I afford the wage". It is "does this person free me up to earn more than their fully loaded cost". If yes, hire. If you cannot answer it, that is exactly what a free numbers check is for, because guessing on this one is expensive.

Apprentice, labourer, or qualified tradie

The type of first hire depends on what you are trying to free up. A qualified tradie costs more but can be left to run work sooner, so they buy back your time faster, if you can trust them. An apprentice is cheaper and you grow them into your standard, but they need more supervision up front and will not take load off you for a while. A labourer takes the grunt work off your trades so the expensive hands are doing the skilled work.

There is no universal right answer. It comes down to where your time is being eaten and what the job actually needs. The point is to choose deliberately based on what frees you up, not just grab whoever applied.

Make sure you can actually trust them

The best timing in the world does not help if you hire someone you cannot leave on a job. Before you commit, run the candidate through the trust questions: can they be left alone without the quality dropping, do they flag problems early, do they respect the client's home, do they make or cost you money. I lay those out in full in how to know if you can trust a subbie or employee. Hiring is partly a numbers decision and partly a trust decision, and both have to clear.

After the hire: actually let go

The mistake that wastes a good first hire is hiring someone and then not handing them anything real, because you cannot let go. You keep doing everything yourself and use them as a glorified labourer, and the wage never pays for itself. The whole point of the hire is to get work off your plate, which means learning to hand it over without the quality dropping. I cover exactly how in how to delegate on site without losing control of quality. Read that one before your new hire starts, so you actually use them.

Get the read on your readiness

If you are weighing up your first hire, start by getting honest about whether the people around you (and any candidate) clear the trust bar. The Can I Trust This Bloke? Scorecard scores each person out of 35 in under 5 minutes so you know who you can lean on. And if you want to pressure-test whether the numbers actually support a hire right now, book a free numbers check and we will work through your real figures before you commit to a wage.

Written by

Steve Mudge

1:1 business advisor for custom home builders. Ex-construction, led teams of 40+, MBA (Griffith). Central Coast, NSW.

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